Frequently Asked Questions

Everything a decision-maker asks first.

Commercials, operations, fragrance and coverage — the detail you need before bringing a placement to your ownership group or asset committee.

Commercials
What does it cost my venue to install a kiosk?

On our revenue-share model, nothing upfront. Alchemy 5 funds the hardware, installation, fragrances and servicing. You provide the space and a power point, and receive an agreed share of every transaction.

How much can my venue realistically earn?

Earnings track foot traffic and guest price point. A busy metropolitan nightclub restroom lounge will convert far more sprays per night than a suburban centre. Call us with your patron numbers and we will model a realistic monthly range before you sign anything.

Can we keep all of the revenue?

Yes — choose the fixed lease model and every dollar taken by the machine stays with you. Refills are supplied at wholesale, and maintenance and telemetry remain included.

What does a guest pay per spray?

The guest price point is set collaboratively so it matches your clientele and brand positioning, and it can be adjusted over time as we see how your venue performs.

Is there a lock-in contract?

Revenue-share placements run on a 12-month rolling term. Fixed leases run 24 months and can be transferred between sites in your portfolio.

Operations
Will my staff need to do anything?

No. Smart telemetry reports inventory levels and faults directly to us. Our technicians attend for replenishment and servicing — your team is never asked to restock, clean the mechanism or handle cash.

Who handles refills and maintenance?

Alchemy 5, entirely. Replenishment is triggered by remote inventory data before a channel runs dry, and diagnostics flag faults to our team with a 48-hour response commitment Australia wide.

What infrastructure does the kiosk need?

A standard 240V power point within three metres and mobile network coverage for telemetry. The unit occupies under half a square metre and can be floor-standing or wall-mounted.

How long does installation take?

Usually under two hours on site, scheduled outside your trading hours. Most venues are live within two weeks of signing.

What happens if the machine is damaged?

Hardware repairs and replacement are our responsibility under both models. Kiosks are built for high-traffic public environments, including late-night venues.

Fragrance & Guests
Which fragrances are included?

Each unit carries five master-crafted, long-wear scents spanning warm, fresh, floral and musk profiles. Typical line-ups include Amber & Oud, Citrus Neroli, Velvet Rose, Marine Vetiver and Vanilla Musk.

Can we choose the scent line-up?

Yes. Nightlife venues usually favour warmer, bolder profiles while resort lobbies and lounges lean fresher. We tailor the five channels to your clientele and can rotate them seasonally.

Is it hygienic?

Fully. Dispensing is contact-minimal, payment is contactless, and surfaces are wiped down at each service visit. It removes the inconsistency and discomfort some guests feel with a human spray attendant.

Does it suit a five-star brand standard?

That is exactly what it was engineered for. The brushed champagne-gold housing and backlit interface are designed to read as an intentional architectural fixture, and co-branded fascia options are available for portfolio clients.

Coverage
Where do you install?

Australia wide — Sydney, Melbourne, Brisbane, Gold Coast, Perth, Adelaide, Canberra, Newcastle, Hobart and Darwin, plus regional resorts and event venues on scheduled installation runs.

Can you handle a multi-venue rollout?

Yes. Our Multi-Site Network model is built for hotel groups, nightlife operators and property portfolios, with consolidated reporting by site and a dedicated account manager.

How do I get started?

Call 1300 554 996 to book a free, obligation-free site assessment. We confirm placement, model your revenue and send a written proposal within three business days.

Still have a question?

Our placement team answers commercial and technical questions directly — no sales script, no obligation.

Call to book

Ready to monetise your transition spaces?

Speak with our placement team about a kiosk installation in your venue. We assess foot traffic, power and sightlines, then install and maintain everything.

Alchemy 5

Luxury perfumery, automated — placed in Australia's finest venues.